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IKON Office Solutions, Inc.
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Phoenix
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AZ
Wednesday, May 14, 2008
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Description:
Position Profile
Ensures and maintains customer satisfaction according to company standards of quality and output by prepping, scanning, inspecting, compiling, assembling and binding documents. Maintains minimum PS+ standards.
Job Duties and Responsibilities
* Achieves customer satisfaction by consistently prepping, scanning, inspecting, compiling, and assembling projects accurately in a timely manner while maintaining PS+ standards.
* Meets deadlines by working in a high-pressure environment at a fast pace while maintaining quality and error free work.
* Achieves Time Productive statistics by meeting standards established by the facility.
* Meets company production standards by achieving the Impressions per Hour (IPH) rate in accordance with standards established.
* Maintains optimal machine performance maintenance (clearing jams, refilling toner, replacing machine oil, etc.). Working knowledge of machine codes to report in the event of equipment failure.
* Completes all paperwork in a timely, accurate and legible manner.
* Communicates problems effectively and promptly to manager.
* Prevents assembly errors by maintaining an organized workstation.
* Achieves customer satisfaction; performing error free jobs per customer specifications by using a KODAK Scanner.
Qualifications(Education, Experience and Certifications)
* High school diploma or equivalent.
* Basic PC skills
* Basic Typing skills
