Senior Customer Service / Copy Center and Mail Service Representative-Irvine

Do you enjoy working with customers and building professional relationships?

Do you thrive in a fast pace office environment?

If so, we would love to speak with you about joining our professional outsourcing team!

Position Profile:
IKON Office Solutions is currently looking for career-oriented individuals to help provide entry-level office support services within our customer locations. The Senior On-Site Customer Service Specialist's primary focus is building relationships with customers while providing important office support. In this position you will be responsible for providing copy/print services, mail services, shipping and other office related tasks. To help you thrive, IKON provides an award-winning training program, an excellent support structure and a comprehensive benefits package.

Job Duties / Responsibilities:
* Runs high volume copy machines and performs binding and finishing work.
* Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
* Performs all repair service on customer copier equipment.
* Maintains records for management reports and inventories of supplies needed.
* Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
* Calculates charges for jobs performed and maintains some billing logs.
* Responds to and coordinates all service calls required by customer.
* May perform filing duties in conjunction with specific customer requests.

Qualifications:

* The ideal candidate will have basic Microsoft Office skills, 1-2 years of related work experience, and a High School Diploma or GED.
* Exceptional customer service skills are a must!
* Related copy/mail/clerical experience is preferred.
* Good verbal and written skills required.
* Experience in heavy volume print/copy production a plus!
* Ability to lift heavy objects, as needed.
* Flexibility with hours required-willing to work Overtime as needed. Hours are M-F from 10am to 7pm.

If you want to demonstrate and develop your talents, IKON offers an excellent career path and the chance to work with a dynamic team and company! For immediate consideration, please apply online.

IKON is an Equal Opportunity Employer, M/F/D/V